Support
How can we help?
For the quickest help, use the private support form inside GardenYeah. It includes the account context needed to investigate your request.
Last updated 28 September 2026
Looking for instructions? Read the GardenYeah user guides.
Support from inside the app
Open Tools → Support, describe what happened and submit the form. Please do not include passwords, payment-card details or API keys.
Cannot sign in?
Use “Reset password” on the sign-in screen and check your spam or junk folder if the message is delayed. If you still cannot access your account, email support@gardenyeah.com from the address associated with your account.
Subscriptions and cancellation
Public subscriptions are coming soon. For an existing web subscription, open Tools → Subscription → Manage or cancel subscription, then complete cancellation in the billing portal. For an App Store purchase, manage your subscription through Apple. Closing checkout or deleting the app does not cancel an active subscription. If the management link is missing or does not work, email support. Never send card numbers or security codes.
Payment made but access missing?
Sign in with the same GardenYeah account used for the purchase and use Refresh subscription status in the web app, or Restore purchases in the phone app. Do not buy another subscription. If access is still missing, contact support with the purchase date and receipt reference, removing payment details.
Plan changes and refunds
Web upgrades and downgrades are not enabled yet; contact support before changing plans or stores. For a web refund request, email support. For an App Store refund request, use Apple’s refund process. Your applicable consumer rights are unaffected.
Include useful details
Tell us which device and browser you were using, what you expected to happen, what happened instead and approximately when it occurred. A screenshot can help, but remove anything private first.
Account and privacy requests
For account deletion, data access, correction or privacy questions, email support@gardenyeah.com. We may need to verify that you control the account.